Refund and Returns Policy

At Drink Supergut, customer satisfaction is important to us. This policy outlines the terms under which refunds or returns may be accepted for purchases made on drinksupergut.com.

Eligibility for Refunds or Returns

Due to the nature of consumable products, opened or used items are not eligible for return or refund.

Refunds or replacements may be considered only if:

• The product arrives damaged or defective
• You receive an incorrect item
• The issue is reported within 7 days of delivery

Proof of purchase is required for all claims.

Non-Returnable Items

The following items are not eligible for return or refund:

• Opened or consumed beverages
• Sale or promotional items
• Gift cards or digital products
• Items damaged due to misuse or improper storage

Refund Process

Once your request is reviewed and approved, refunds will be processed to the original payment method within a reasonable number of business days. Processing times may vary depending on your bank or payment provider.

Replacements

In eligible cases, we may offer a replacement product instead of a refund, at our discretion.

Shipping Costs

Shipping charges are non-refundable. If a return is approved, customers may be responsible for return shipping unless the error occurred on our part.

How to Request a Refund or Return

To request a refund or replacement, please contact us with:

• Your order number
• A brief description of the issue
• Clear images of the product (if damaged or incorrect)

Contact us at {email address}.

Policy Updates

Drink Supergut reserves the right to update or modify this policy at any time without prior notice. Changes will be effective once posted on this page.

Contact Us

If you have any questions regarding this Refund & Returns Policy, please reach out to us via the Contact Us page or email us at {email address}.